Terms and Conditions

Important Notice: Legal

This document outlines the Terms & Conditions of the selling of the products listed on our website www.posche-store.com. Please read these T & C’s carefully before ordering any products from our website.

Using this website indicates that you accept these terms and conditions, along with our privacy policy. By using these services you are agreeing to the terms and conditions which are subject to change and alterations periodically. Please check our terms and conditions on a regular basis to ensure you are aware of any changes made. Our terms and conditions are in accordance with the laws of England and all disputes will be settled in the English court systems.

Privacy Policy:

Our privacy policy sets out in detail how we will use your information – please see the following. By using www.posche-store.com you consent to our privacy policy and ensure any data that you provide us with is accurate.

1 Information

1.1 To contact Posche please contact our customer services on 01293 543696 email sales@posche-store.com or write to Posche Ltd, 96 County Mall, Crawley, West Sussex RH10 1FD.


2.1When using www.posche-store.com you must not misuse the website – any committals against the site which include spam and technological interferences would constitute a criminal offence under the ‘Computer Misuse Act 1990’. We will report all breaches of www.posche-store.com to law enforcement authorities and disclosure your identity.

3 Content and Copyright

3.1 All software and content made available to you from www.posche-store.com are protected by UK copyright laws. You are under no circumstances permitted to publish, manipulate, distribute or otherwise reproduce in any form the content from www.posche-store.com.

3.2 You may use the link of www.posche-store.com if done so in a positive, fair, legal manner which doesn’t damage our reputation. We reserve the right to withdraw and refuse linking permission without notice.

4 Terms of Sale

4.1 By placing an order through www.posche-store.com you are offering to purchase a product on and subject to these terms and conditions. We are entitled to refuse an order made by you at any time, for any reason.

4.2 By placing and paying for an order on www.posche-store.com and upon receiving confirmation from us you enter a binding contract upon these terms and conditions and confirm that you are legally able to do so.

4.3 All orders placed through www.posche-store.com are subject to availability and confirmation of the order price.

4.4 We will always try to honour the dispatch times on our website. These may however be delays (such as adverse weather conditions) and we would ask that you do not contact our customer services until the day after delivery was expected. We will make every effort to contact you as soon as we are aware of any delays.

4.5 In order to submit an order on www.posche-store.com you must be over the age of 18 and hold a credit or debit card of a bank account acceptable to us – Please see payment (Point 6).

4.6 When placing an order on www.posche-store.com you undertake that all details provided are true and accurate, you are the owner of the payment card and have sufficient funds to cover the cost delivery of the product.

4.7 When you place an order, you will receive an acknowledgment email to confirm the receipt of your order – this is the acknowledgment and is not the confirmation or acceptable email. The confirmation email comes when your goods have been dispatched – this is when you enter a binding contract with us.

4.8 We only accept orders from England, Scotland, Wales, Republic of Ireland & Europe.  International Orders can be made via Email sales@posche-store.com, P &P’s will apply and quoted at the time of sales enquiry which method of Postage and Geographical Area parcel to be despatched. For International Orders can only be made by Paypal or with a UK or European Debit or Credit Card.

5 Prices

5.1 Where applicable, prices on www.posche-store.com are inclusive of UK VAT rates but exclusive of delivery costs which are on addition – please see our delivery policy.

5.2 Prices on www.posche-store.com are subject to change without notice but placed orders will remain unaffected.

5.3 If there has been an incorrectly priced product on www.posche-store.com we will contact you in the first instance about this mistake. We are under no obligation to provide the product at the incorrect price.

5.4 All orders placed for Republic of Ireland, Europe & ROTW- Please note that the set exchange rate is at varies 1.2% – 5%. This is only a guide and does not change automatically.

6 Payment

6.1 All orders placed on www.posche-store.com must be paid with a credit or debit card acceptable to us – the list of payment types we take are the following – Visa, Visa Debit, MasterCard, Solo, Maestro and Electron & Paypal.

6.2 Upon receiving the order we will carry out a standard pre-authorisation check on the card to ensure you have the sufficient funds to make the purchase. The goods will then be dispatched if authorisation was given and your card will be debited.

7 Returns Policy

7.1 All orders placed on www.posche-store.com are subject to a 14 day returns policy except in the case of receiving damaged or faulty goods, postage costs may be deducted from your refund.  If the tags have been removed it is non-returnable. The full refund will be the full product price at time of purchase.

We are happy to exchange via an online Credit Code for any items purchased during full priced items sold.  Sale Items are non refundable and Exchange Only In-store or On-line via Credit Note.  If you wish to exchange your Item not suitable with an Item with a higher value, please contact our Customer Service Team on 01403 276830.  The above quoted timescales & conditions apply.


Your Item(s) should be sent back to us within 14 days of receipt by you. Returns outside these timeframes may be accepted at the discretion of Posche Ltd  and may only be refunded as a store credit or for an exchange.

Please ensure the following when returning item(s);

7.2  Ensure the item is appropriately packed  in its original packaging to ensure no damage occurs in transit.

7.3  We would suggest that items are sent by a recorded service. If this is not possible you should obtain proof of purchase from a Post Office. Please ensure that the correct postage is paid prior to returning the item.

8 Complaints

8.1 We have a complaints procedure which we will resolve any disputes – please let us know your complaints and comments at sales@posche-store.com . Although we aim to offer you the best service possible we may not always be able to meet your requirement. If a fault occurs please contact us and we will attempt to correct it as soon as we can.

9 Indemnity

9.1 By using www.posche-store.com you agree to indemnity and defend the employees and associates from all third party claims, liability damages and costs from using www.posche-store.com or breaching the terms and conditions.

10 Governing Law & Jurisdiction

10.1 Our Terms and Conditions in accordance with the laws of England and all disputes will be settled in the English court system.

11 Intellectual Property Rights

11.1 All and any intellectual property rights in connection with the products and our website shall be owned by us absolutely.

12 Cookies

12.1 If you have registered with www.posche-store.com then your computer will store on identifying cookie which will save you time each time you re-visit the website, by remembering your email address for you. Cookies are small files which are stored on a user’s computer. They are designed to hold a small amount of data specific to a particular client and website, and can be accessed either by the web server or the client computer. You can change the settings on your browser to prevent cookies being stored on your computer without your explicit consent.

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